E-Design Terms & Conditions

I UNDERSTAND THAT THE DESIGN FEE FOR E-DESIGN IS NONREFUNDABLE.. I WILL RECEIVE ONE COMPLETED DESIGN PLAN (INCLUDING ANY ADD ONS I MAY HAVE SELECTED). NO ALTERATIONS WILL BE MADE. KANDRAC & KOLE INTERIORS ACCEPTS MAJOR CREDIT CARDS & PAYPAL. MY PURCHASE ALONE AUTHORIZES KANDRAC & KOLE INTERIORS TO CHARGE MY CREDIT CARD CARD FOR THE AMOUNT LISTED.

• All E-design services are non-refundable.
• Product resourcing is limited to the USA.
• In the event that you have a space that is a combination-use room (i.e. living room/dining room combination), payment will be for two rooms.
• Pre-construction rooms cannot be used.
• Design work will only start upon receipt of the Client Service Agreement, payment of fees, and Client Questionnaire. If changes are made by the client after the design has begun, additional time and/or fees may be required and documented in writing.
• E-design product deliverables will be sent to the client within 21 business days (or another agreed upon timeline as stated in the Client Service Agreement) of the project start date for review, which begins only upon receipt of the Client Service Agreement, payment of fees, and Client Questionnaire.
• No revisions are included in every e-design package. Additional revisions beyond those included are available at an additional cost of $100 per hour paid to Kandrac & Kole Interiors.
• The client agrees that all correspondence will occur through online communication except when otherwise scheduled.
• E-Design is a virtual design service only. Recommendations made are purely suggestion. If construction is planned, you are advised to consult and separately contract with a licensed contractor. All renderings and floor plans by Kandrac & Kole Interiors are conceptual in nature and are intended to set forth design intent; they are not to be used for architectural or engineering purposes.
• Kandrac & Kole Interiors will not be held responsible for the means, methods or procedures of construction, fabrication, delivery, installation, assembly, or safety precautions in connection with the execution of the E-design package; for the acts or omissions of any contractor, subcontractor, supplier, or other person performing work related to the E-design package; or any failure of them to meet any schedules or completion dates.
• Kandrac & Kole Interiors cannot be held responsible for arranging repairs, replacement or freight claims for purchases made in conjunction with recommendations in the E-design project.
• Kandrac & Kole Interiors cannot guarantee the prices or long term availability of merchandise listed in a client’s product shopping list. We do provide options to each product line.
• Kandrac & Kole Interiors reserves the right to use your Design Board and/or other product deliverables in websites, blogs or other marketing efforts. Client signature on an E-design front page checklist fully consents said client to Kandrac & Kole Interiors Terms of Service.